A novel multi-criteria group decision-making approach based on Bonferroni and Heronian mean operators under hesitant 2-tuple linguistic environment

Ambiguous and uncertain facts can be handled using a hesitant 2-tuple linguistic set (H2TLS), an important expansion of the 2-tuple linguistic set. The vagueness and uncertainty of data can be grabbed by using aggregation operators. Therefore, aggregation operators play an important role in computational processes to merge the information provided by decision makers (DMs). Furthermore, the aggregation operator is a potential mechanism for merging multisource data which is synonymous with cooperative preference. The aggregation operators need to be studied and analyzed from various perspectives to represent complex choice situations more readily and capture the diverse experiences of DMs. In this manuscript, we propose some valuable operational laws for H2TLS. These new operational laws work through the individual aggregation of linguistic words and the collection of translation parameters. We introduced a hesitant 2-tuple linguistic weighted average (H2TLWA) operator to solve multi-criteria group decision-making (MCGDM) problems. We also define hesitant 2-tuple linguistic Bonferroni mean (H2TLBM) operator, hesitant 2-tuple linguistic geometric Bonferroni mean (H2TLGBM) operator, hesitant 2-tuple linguistic Heronian mean (H2TLHM) operator, and a hesitant 2-tuple linguistic geometric Heronian mean (H2TLGHM) operator based on the novel operational laws proposed in this paper. We define the aggregation operators for addition, subtraction, multiplication, division, scalar multiplication, power and complement with their respective properties. An application example and comparison analysis were examined to show the usefulness and practicality of the work.